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Evidence Guide: FNSASIC302 - Develop, present and negotiate client solutions

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FNSASIC302 - Develop, present and negotiate client solutions

What evidence can you provide to prove your understanding of each of the following citeria?

Develop appropriate strategies and solutions

  1. Determine appropriate strategy to provide for identified needs and outcomes by analysing products and client risk profile, and conducting assessment of client needs
  2. Conduct relevant research, analysis and product modelling, and draft appropriate solution, plan, policy or transaction for presentation to client demonstrating understanding of ASIC identified generic and specialist knowledge relevant to products being offered
Determine appropriate strategy to provide for identified needs and outcomes by analysing products and client risk profile, and conducting assessment of client needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct relevant research, analysis and product modelling, and draft appropriate solution, plan, policy or transaction for presentation to client demonstrating understanding of ASIC identified generic and specialist knowledge relevant to products being offered

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present appropriate strategies and solutions to client

  1. Explain and discuss proposed transaction with client in clear and unambiguous way, demonstrating product knowledge appropriate for service or product offered
  2. Ensure that relevant details, terms and conditions of product or service are reinforced to client with impacts and possible risks of solution disclosed in clear and concise manner
  3. Provide client with written supporting documentation and guide client through key aspects of documentation
Explain and discuss proposed transaction with client in clear and unambiguous way, demonstrating product knowledge appropriate for service or product offered

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that relevant details, terms and conditions of product or service are reinforced to client with impacts and possible risks of solution disclosed in clear and concise manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide client with written supporting documentation and guide client through key aspects of documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate financial plan, policy or transaction with client

  1. Discuss and clarify any concerns or issues client has regarding proposed plan, policy or transaction
  2. Seek confirmation to ensure that client understands proposed plan, policy or transaction
Discuss and clarify any concerns or issues client has regarding proposed plan, policy or transaction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek confirmation to ensure that client understands proposed plan, policy or transaction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate implementation of agreed plan, policy or transaction

  1. Gain client’s formal agreement to proposed plan, policy or transaction
  2. Clearly explain and confirm that client understands associated fees, cost structures and timeframes for execution and processing
Gain client’s formal agreement to proposed plan, policy or transaction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clearly explain and confirm that client understands associated fees, cost structures and timeframes for execution and processing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete and maintain necessary documentation

  1. Ensure that proposal and all other statutory and transactional documents are completed and signed off by client
  2. Confirm that signed agreement and all copies of appropriate documentation are exchanged
Ensure that proposal and all other statutory and transactional documents are completed and signed off by client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm that signed agreement and all copies of appropriate documentation are exchanged

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide ongoing service where requested by client

  1. Ensure that type and form of ongoing service, including reporting on performance and review of plan, policy or transaction, is understood by client
  2. Clearly explain fees and costs for any ongoing and specifically defined services and ensure client understands these expenses
  3. Provide ongoing services as required
Ensure that type and form of ongoing service, including reporting on performance and review of plan, policy or transaction, is understood by client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clearly explain fees and costs for any ongoing and specifically defined services and ensure client understands these expenses

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide ongoing services as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop appropriate strategies and solutions

1.1 Determine appropriate strategy to provide for identified needs and outcomes by analysing products and client risk profile, and conducting assessment of client needs

1.2 Conduct relevant research, analysis and product modelling, and draft appropriate solution, plan, policy or transaction for presentation to client demonstrating understanding of ASIC identified generic and specialist knowledge relevant to products being offered

2. Present appropriate strategies and solutions to client

2.1 Explain and discuss proposed transaction with client in clear and unambiguous way, demonstrating product knowledge appropriate for service or product offered

2.2 Ensure that relevant details, terms and conditions of product or service are reinforced to client with impacts and possible risks of solution disclosed in clear and concise manner

2.3 Provide client with written supporting documentation and guide client through key aspects of documentation

3. Negotiate financial plan, policy or transaction with client

3.1 Discuss and clarify any concerns or issues client has regarding proposed plan, policy or transaction

3.2 Seek confirmation to ensure that client understands proposed plan, policy or transaction

4. Coordinate implementation of agreed plan, policy or transaction

4.1 Gain client’s formal agreement to proposed plan, policy or transaction

4.2 Clearly explain and confirm that client understands associated fees, cost structures and timeframes for execution and processing

5. Complete and maintain necessary documentation

5.1 Ensure that proposal and all other statutory and transactional documents are completed and signed off by client

5.2 Confirm that signed agreement and all copies of appropriate documentation are exchanged

6. Provide ongoing service where requested by client

6.1 Ensure that type and form of ongoing service, including reporting on performance and review of plan, policy or transaction, is understood by client

6.2 Clearly explain fees and costs for any ongoing and specifically defined services and ensure client understands these expenses

6.3 Provide ongoing services as required

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop appropriate strategies and solutions

1.1 Determine appropriate strategy to provide for identified needs and outcomes by analysing products and client risk profile, and conducting assessment of client needs

1.2 Conduct relevant research, analysis and product modelling, and draft appropriate solution, plan, policy or transaction for presentation to client demonstrating understanding of ASIC identified generic and specialist knowledge relevant to products being offered

2. Present appropriate strategies and solutions to client

2.1 Explain and discuss proposed transaction with client in clear and unambiguous way, demonstrating product knowledge appropriate for service or product offered

2.2 Ensure that relevant details, terms and conditions of product or service are reinforced to client with impacts and possible risks of solution disclosed in clear and concise manner

2.3 Provide client with written supporting documentation and guide client through key aspects of documentation

3. Negotiate financial plan, policy or transaction with client

3.1 Discuss and clarify any concerns or issues client has regarding proposed plan, policy or transaction

3.2 Seek confirmation to ensure that client understands proposed plan, policy or transaction

4. Coordinate implementation of agreed plan, policy or transaction

4.1 Gain client’s formal agreement to proposed plan, policy or transaction

4.2 Clearly explain and confirm that client understands associated fees, cost structures and timeframes for execution and processing

5. Complete and maintain necessary documentation

5.1 Ensure that proposal and all other statutory and transactional documents are completed and signed off by client

5.2 Confirm that signed agreement and all copies of appropriate documentation are exchanged

6. Provide ongoing service where requested by client

6.1 Ensure that type and form of ongoing service, including reporting on performance and review of plan, policy or transaction, is understood by client

6.2 Clearly explain fees and costs for any ongoing and specifically defined services and ensure client understands these expenses

6.3 Provide ongoing services as required